Frequently Asked Questions (FAQs)

My Computer is Running Slow. What Should I Do?

Step 1: Restart Your ComputerA simple restart can clear temporary files and refresh system resources, often improving performance.Step 2: Check for Running ApplicationsOpen Task Manager (Ctrl + Shift + Esc on Windows, Command + Space, then type "Activity Monitor" on

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How Do I Reset My Password?

If you need to reset your password, follow these steps depending on your system or account.Step 1: Try the Password Recovery OptionOn the login screen, click Forgot Password?Follow the prompts to receive a password reset link via email or SMS.Step 2:

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Why Can’t I Connect to Wi-Fi?

Step 1: Check if Wi-Fi is EnabledEnsure Wi-Fi is turned on in your device settings.For laptops, check if there is a physical Wi-Fi switch or function key that needs to be enabled.Step 2: Restart Your DevicesRestart your computer

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How Do I Set Up My Work Email on My Phone?

Step 1: Determine Your Email TypeCheck whether your email is Microsoft 365, Google Workspace, or another provider.Obtain the necessary email settings (IMAP, POP, Exchange) if required.Step 2: Add an Email Account (iOS)

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