Step 1: Determine Your Email Type

• Check whether your email is Microsoft 365, Google Workspace, or another provider.

• Obtain the necessary email settings (IMAP, POP, Exchange) if required.

Step 2: Add an Email Account (iOS)

1. Open Settings and go to Mail.

2. Tap Accounts > Add Account.

3. Select your email provider (Google, Outlook, Exchange, etc.).

4. Enter your work email and password.

5. Follow the prompts and allow necessary permissions.

6. Tap Save and check your Mail app.

Step 3: Add an Email Account (Android)

1. Open the Gmail app (or your preferred email app).

2. Tap Menu (☰) > Settings > Add Account.

3. Select your email provider.

4. Enter your work email and password.

5. Follow the prompts and allow necessary permissions.

6. Finish setup and sync your emails.

Step 4: Manually Configure Email (If Required)

If your email is not auto-detected, enter the following manually:

• Incoming Mail Server: Provided by your IT team.

• Outgoing Mail Server: Provided by your IT team.

• Username & Password: Use your email login credentials.

• Security Type: SSL/TLS (recommended for security).

Step 5: Enable Notifications & Sync

• Ensure Mail Sync is turned on in your device settings.

• Adjust notification preferences for real-time email alerts.

Step 6: Troubleshooting

• Double-check email credentials.

• Restart your phone if emails are not syncing.

• Contact IT Support if setup fails.

Need More Help?

If you encounter any issues, contact Pathway IT Support for further assistance.