If you need to reset your password, follow these steps depending on your system or account.
Step 1: Try the Password Recovery Option
On the login screen, click Forgot Password?
Follow the prompts to receive a password reset link via email or SMS.
Step 2: Reset Your Windows Password
Press Ctrl + Alt + Delete, then select Change Password.
If you are locked out, use another admin account or follow the password reset link from the login screen.
Step 3: Reset Your macOS Password
Restart your Mac and hold Command + R until the Apple logo appears.
Open Terminal from the Utilities menu and type
resetpassword, then follow the instructions.
Step 4: Reset Online Account Passwords
Go to the service's website (Google, Microsoft, etc.).
Click Forgot Password? and follow the reset process.
Step 5: Use a Password Manager
Consider using a password manager to securely store and retrieve passwords.
Step 6: Contact IT Support
If you're unable to reset your password or need administrator assistance, contact Pathway IT Support for help.