Phishing emails attempt to steal sensitive information by pretending to be legitimate messages. Follow these steps to protect yourself:

Step 1: Do Not Click Any Links or Download Attachments

• Avoid clicking on any links, buttons, or downloading attachments from suspicious emails.

• Hover over links (without clicking) to check if the URL matches the sender’s claims.

Step 2: Verify the Sender

• Check the sender’s email address carefully. Look for small changes (e.g., support@company.com vs. support@c0mpany.com).

• If the email is unexpected, contact the sender using an official phone number or website.

Step 3: Look for Red Flags

• Urgent or threatening language (e.g., "Your account will be closed today!")

• Poor grammar and spelling mistakes.

• Requests for personal information (passwords, banking details, etc.).

Step 4: Report the Phishing Attempt

• In Outlook: Click on "Report Phishing" under the message options.

• In Gmail: Click the three dots next to "Reply" and select "Report Phishing."

• If using a company email, report it to your IT Department immediately.

Step 5: Delete the Email

• Once reported, delete the email from your inbox and empty your trash/spam folder.

Step 6: Scan Your Device for Malware

• Run a security scan using your antivirus software to check for threats.

• Ensure your operating system and software are up to date.

Step 7: Change Your Passwords (If Necessary)

• If you accidentally clicked a link or entered your credentials, immediately change your passwords.

• Enable Two-Factor Authentication (2FA) for extra security.

Need More Help?

If you believe your account or device has been compromised, contact Pathway IT Support for assistance.