Phishing emails attempt to steal sensitive information by pretending to be legitimate messages. Follow these steps to protect yourself:
Step 1: Do Not Click Any Links or Download Attachments
Avoid clicking on any links, buttons, or downloading attachments from suspicious emails.
Hover over links (without clicking) to check if the URL matches the sender’s claims.
Step 2: Verify the Sender
Check the sender’s email address carefully. Look for small changes (e.g.,
support@company.comvs.support@c0mpany.com).If the email is unexpected, contact the sender using an official phone number or website.
Step 3: Look for Red Flags
Urgent or threatening language (e.g., "Your account will be closed today!")
Poor grammar and spelling mistakes.
Requests for personal information (passwords, banking details, etc.).
Step 4: Report the Phishing Attempt
In Outlook: Click on "Report Phishing" under the message options.
In Gmail: Click the three dots next to "Reply" and select "Report Phishing."
If using a company email, report it to your IT Department immediately.
Step 5: Delete the Email
Once reported, delete the email from your inbox and empty your trash/spam folder.
Step 6: Scan Your Device for Malware
Run a security scan using your antivirus software to check for threats.
Ensure your operating system and software are up to date.
Step 7: Change Your Passwords (If Necessary)
If you accidentally clicked a link or entered your credentials, immediately change your passwords.
Enable Two-Factor Authentication (2FA) for extra security.
Need More Help?
If you believe your account or device has been compromised, contact Pathway IT Support for assistance.